Terms of service
The terms that apply when you buy and use an eSIM through eSIMonline.
Last updated September 4, 2026

This is a launch draft and will be aligned with the connected provider's contract terms before live selling begins.

Orders and delivery
- An order is complete when payment succeeds; only then is the eSIM profile ordered from the provider.
- We send the QR code and installation steps to the email you enter, so please check it is correct.
- A QR code can normally be installed once. Deleting the profile may make it impossible to reinstall.

Fair use
Unlimited plans are subject to the operator's fair usage policy, which may reduce speed after a stated volume. The details appear on each plan page.

Limitation of liability
We cannot guarantee network speed or coverage abroad, as it is outside our control. Our liability is limited to the amount you paid for the plan in question.