What do the order statuses mean?
Author: eSIMonline Editorial · eSIMonline editorial teamLast updated: September 5, 2026

Payment state and fulfilment state are separate. Paid means the money went through; processing means we are requesting the profile from the supplier; delivered means the installation details are ready on your order page and in your email. If processing lasts longer than the order page states, contact us rather than reordering.