Can I buy without creating an account?
You can buy with just an email address, but an account lets you open your orders, installation details and top-up history at any time, which helps when contacting support or when you cannot find the email abroad. If you buy without one, keep the confirmation email safe.
This page sets out every angle of buying without an account: what actually happens at checkout, what you receive by email instead of an account, the trade-offs that come with that route, and how to avoid the problems travellers most often hit abroad. It suits anyone buying quickly before a flight who does not want to fill in a registration form, and anyone buying a plan for a friend or family member without tying it to their own account.
The short answer is yes. Our checkout does not require registration first. The only things you genuinely need are a working email address and a valid payment method. What changes without an account is where your information lives: instead of sitting in an account's order history, it exists only in your inbox. That difference does not matter at the moment of purchase, but it matters clearly later, especially if you are abroad and cannot find the email, or you have changed phones and the old inbox has not synced across.
What actually happens when you buy without an account
At checkout without registering, we ask only for an email address for the order, the usual payment details, and whatever is needed to issue a receipt. Once payment succeeds, a confirmation email goes to that address. That email is the master document carrying everything you need to install the plan: the QR code to scan, a text activation code for when scanning is not possible, the order number to quote when contacting support, and the plan's own details such as the country or region it covers and how long it remains valid.
Because there is no account, there is no page you can log back into later, no accumulated order history, and no automatic notification through a membership system as a plan nears expiry. Everything depends on that one email. If it is lost, filtered into a spam folder, or the address was mistyped at checkout, there is no easy fallback for retrieving the information. This is where it differs most clearly from having an account.
Why an account is more useful than it first appears
Having an account does not make buying cheaper or faster; its value sits entirely after the purchase. An account gathers every order you have ever placed in one place, however many plans you have bought, so you can open the QR code, the activation code and your top-up history at any time without hunting through old email. That matters a great deal while travelling, in situations that are genuinely inconvenient: a phone close to running flat, an email provider you cannot reach for a moment, or having switched to a spare device mid-trip.
| Matter | Without an account | With an account |
|---|---|---|
| Where the QR code and activation code live | Only in that one confirmation email | Reopenable from the order page at any time |
| History of past orders | You must search your own inbox | Collected in one place chronologically |
| Contacting support | You must supply or attach the order number yourself | Tied to the account, so identity checks are quicker |
| Topping up the same plan | Possible if you still have the link or code from the original email | Done directly from the order history page |
| Changing devices mid-trip | You must find the original email again before reinstalling | Log in from the new device and view it straight away |
The specific risks of not having an account
The main risk is not payment security, since the checkout process is identical whether or not you have an account. The real risk is later access. If the confirmation email is lost because the address was mistyped, filtered to spam by your own email provider, or accidentally deleted, there is no easy way to retrieve that QR code again. Contacting support can still help if you remember roughly when you bought, what payment method you used, or which plan it was, but verifying identity without an account naturally takes longer.
- Mistyping the email at checkout, so the order reaches someone else's inbox or nowhere at all
- Deleting the confirmation because it is mistaken for spam or a duplicate receipt
- Switching email providers or closing the old inbox before the plan is fully used
- Having someone else buy on your behalf and never receiving a copy of the confirmation yourself
How to keep the confirmation email safe
Because the confirmation email is the only document proving your purchase, treat it the way you would a travel ticket or any other important document. What works is keeping more than one copy rather than relying solely on the inbox. Screenshotting it into the phone's photo album is the simplest approach, since it opens even without an internet connection or if the email app itself has a problem. Forwarding the email to a second address also helps, particularly if you use a work-linked inbox that may not be reachable throughout the trip.
- 1Open the confirmation straight awayAs soon as payment succeeds, open the confirmation to check it has actually arrived and the details are correct. Do not wait until travel day to look at it for the first time
- 2Screenshot the QR codeScreenshot the QR code and the text activation code into the phone's photo album, so they open even without a connection
- 3Forward it to a backup addressIf you have a second address, forward the order to it in case the primary inbox becomes unreachable while travelling
- 4Note the order number separatelyNote the order number somewhere reachable without email, such as a notes app or paper, for quoting to support
Buying for someone else, or several people on the same trip
Not having an account has one clear advantage when you are buying for someone else, say a parent who is not comfortable with apps, or separately for each person on a shared trip. Each order does not need to attach to any single account; you simply enter the actual user's email on each order, and the confirmation reaches that device's owner directly. This is tidier than creating one account and trying to share installation details among several people, which risks confusion over who has already used which plan.
| Situation | Recommended approach |
|---|---|
| Buying one plan for yourself | Either works; it depends how often you expect to come back and buy again |
| Buying for a parent or someone unfamiliar with apps | Enter their own email directly on each order; no account needed |
| Buying separately for several people on the same trip | Keep orders and emails separate per real user, to avoid confusion later |
| Buying and using it yourself across several trips a year | An account pays off, since it collects history and simplifies topping up |
Refunds and disputes without an account
Not having an account does not remove your right to a refund under the published policy, but the review process depends on the order number and the details you supply, rather than pulling history automatically from an account. So when something goes wrong, attach the full confirmation email or the order number in full at your first message, to cut down the back-and-forth that would otherwise slow the resolution unnecessarily.
Topping up an order that has no account
Some plans support topping up more data or extending validity without buying a whole new package. Even if the first purchase had no account, topping up still works as normal if that plan supports it. In most cases the confirmation email already carries a link or shortcut for topping up, or a page where entering the order number pulls up the original plan. If you cannot find it, contacting support with the order number remains a reliable route.
- Open the original confirmation and look for a top-up link or button
- If there is none, open the top-up page on the site and enter the order number
- If the system cannot find the plan, contact support with the order number and purchase date
- After a successful top-up, check the plan shows the allowance or validity you expected
Common mistakes when buying without an account
Pros
- Faster checkout with no registration form, useful just before a flight
- Well suited to buying for someone else without tying it to anyone's account
Cons
- If the email is lost or mistyped, there is no backup place to reopen the details
- Past order history is not gathered automatically
- Mistyping the email address at checkout without noticing
- Closing the email app before checking that the confirmation has genuinely arrived
- Forgetting to screenshot a backup, then the email quietly lands in another folder
- Assuming no account means support cannot be contacted, which is not true
FAQ
If I forget to check the confirmation for several days, is it still usable?+
Yes, as long as the plan itself has not expired under its own stated validity. The confirmation email does not expire separately, but the plan inside it does, so check the dates shown before planning when to install.
Can I register for an account later after buying without one?+
Yes. Register using the same email you used at checkout. If the system supports automatic matching, the original order may appear in the new account; if it does not, contact support with the order number and ask for it to be linked.
If I buy for a friend using my own email, can they install it themselves?+
Yes, as long as you forward the QR code or activation code from the confirmation email. The order will sit under your email address, though, so if they run into a problem needing support, you may need to be the one who liaises.
Without an account, how do I get a formal receipt if I need one?+
The confirmation email usually carries enough detail to serve as proof of purchase. If you need a specific additional format, contact support with the order number and state exactly what you need.
If I bought without an account and the card was charged twice, what should I do?+
Keep both confirmation emails or the bank statement as evidence, and contact support straight away with the dates and times of both charges, so the payment provider can be checked against the right records.
Should I register before my next purchase if I have bought without an account before?+
It is not required, but it is worth it if you expect to buy again, since an account gathers old and new orders in one place, making it easier to compare plans or top up on the next trip.
If I have no account and lose the phone with the saved email on it, what can I do?+
If you can still reach the inbox from another device or via a browser, retrieve the order details as normal. If you cannot reach it at all, contact support with whatever you remember, such as the purchase date and payment method, so they can help verify it.
Does registering later make the old order disappear?+
No. The original order remains exactly as it was and stays usable whether or not you register afterwards. Registering simply adds a place to gather future orders; it does not move or alter what has already been placed.
Group travel where everyone buys without an account
For group travel, such as a family trip or several friends together, having each person buy their own plan without an account is usually simpler than trying to bundle everyone into one account. Each order stays clearly separate, the confirmation reaches the right device owner directly, and if anyone runs into a problem later they can contact support individually without involving the rest of the group. The one thing worth agreeing in advance is who checks their own order, because if everyone assumes someone else will check, an order can go unopened until travel day.
When the confirmation is filtered into spam without you noticing
Some email providers automatically filter messages from unfamiliar senders into a spam or promotions folder, which is the most common reason someone says they never received a confirmation despite payment succeeding. Before concluding it was never sent, always check the spam and promotions folders in the email app, and try searching for our site's name or the phrase order confirmation in the app's search box. Only once a genuine search turns up nothing should you contact support with the time of payment and the method used.