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Glossary

What is Activation time?

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Common misunderstandingWhat to understand instead

Activation typeRecommended timing to buy and install

Häufige Fragen

Does validity start counting the moment a plan is bought?+

Not always. Most traveller plans start counting validity only once the device makes its first connection to the destination network, though some plans start from the profile's issue date instead. Confirm which applies on the plan page before buying.

Is it safe to install the profile at home before travelling?+

It is safe for a first-connection type plan, since installing only saves the profile onto the device — validity does not start counting until an actual connection is made to the destination network.

How can it be known which type a plan under consideration is?+

Read that plan's own detail page, usually under terms of use or that plan's specific frequently asked questions. If still unclear, message us on LINE at https://lin.ee/skDPoNx or email esimonline.asia@gmail.com so the team can confirm it.

If a plan is issue-date type, when should it be bought?+

It should be bought and installed as close to the actual departure date as possible, since every day that passes before reaching the destination is a validity day lost with no benefit.

Does a regional or global plan have a separate activation clock per country?+

No. Validity counts according to the type stated for the plan as a whole. Crossing a border mid-trip does not restart or pause the countdown in any way.

If the exact departure date is not yet certain, which type of plan should be chosen?+

A first-connection type plan offers more flexibility, since it can be bought and installed ahead of time without the risk of expiring before it is actually used.

Related terms