How long does installing an eSIM take?
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| Factor | Effect on speed |
|---|---|
| Step | iPhone | Android |
|---|---|---|
Вопросы и ответы
How many minutes does installing an eSIM take?+
Usually a few minutes, mostly depending on the Wi-Fi speed used during the profile download. We don't have a fixed figure, since it depends on each person's real situation.
Can I install it several days before travelling?+
Yes — installation only saves the profile onto the device and doesn't start the validity clock until you switch on data roaming yourself.
If the download stalls partway, do I need to start over?+
Generally yes, since the profile file must be complete before being written to the chip. Try toggling airplane mode and scanning again.
Should I install at the airport or at home?+
At home is better, since it usually has more stable Wi-Fi and time to troubleshoot without rushing, unlike an airport where public Wi-Fi tends to be crowded and time is limited before boarding.
I've tried everything and it still won't install — what next?+
Message us on LINE or by email with the phone model and where it's stuck. We can check the status on our side.
Instagram and TikTok have no web share button, so we open your phone's share sheet or copy the link instead.