It says the QR code has already been used

No, if the profile had already installed successfully on the old phone, since the system records it as consumed. Moving to a new phone requires a transfer mechanism that only some plans support, or buying again. Check with the team before switching phones if you want to keep using the same plan.

Different phone manufacturers use different wording for the same situation. Both messages convey the same meaning — this profile has already gone through installation before — not two different problems.

Contact the team right away with the order number, confirming the QR was never opened or attempted before. The team can then check with the supplier to find out exactly what happened to this profile. This genuinely needs to be examined case by case.

This depends on the supplier's own terms and the specifics of each case, so it cannot be stated as a fixed rule in advance. The team will give clear details only after checking with the supplier.

It can be kept as a reference when contacting the team, but keeping the image does not mean it can be reused to reinstall — a profile that has already installed successfully still cannot be reused, whether or not the image was saved.

There is no self-check available before actually attempting installation, since the system only reports this status once installation is attempted. If there is doubt about an order from the start, the team can also be asked in advance with the order number, before attempting installation.