优惠码要怎么使用？
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| Cause | What you would notice | What to do |
|---|---|---|
优点
缺点
常见问题
Can I use two codes together on the same order?+
The checkout generally supports one code per order. Try entering a second one and see whether the system accepts it; if not, choose whichever gives the larger discount as shown in the total.
Is there somewhere I can check a code's expiry before trying it?+
Check the source you received it from directly, such as the campaign email or the promotional page that gave out the code, since checkout only tells you the result once you actually try entering it.
If a code applies to one plan but not another in the same basket, what happens?+
The system applies the discount only to the item that code covers under its terms. The total always reflects this accurately before you pay, so check it carefully before confirming.
Why did a code work once but fail the next time I tried it?+
Most often because the code is limited to one use per account or email. Once used, it cannot be applied again however many further attempts are made.
If I received a code from a staff member or a special campaign, do I need to verify my identity before using it?+
Generally not, since the code is validated directly by the system at checkout. If that particular code carries an unusual specific condition, whoever gave it to you should state it in advance.
I entered a code and saw the discount reflected in the total, but was then charged the full amount at payment. What should I do?+
Keep a screenshot showing the discounted total as evidence, and contact support at once with the order number so the discrepancy can be checked at its exact point.
Does a code received by email work the same whether checking out in Thai or English?+
The code is checked against the system's own conditions, not the language the page is displayed in, so it works the same regardless of which language you are viewing the site in.
If a code will not apply and I would like a new one, is that possible?+
We do not promise in advance that a new code can always be issued, since it depends on whatever campaigns are running at that time. Contact support to ask whether anything currently available matches what you are after.