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流量与速度

实际能跑多快、FUP,以及怎么查看剩余流量。

流量与速度

ChannelHow to check

流量与速度

流量与速度

ActivityWhich speed matters more

常见问题

Will the speed be the same as at home?+

Not necessarily, since it depends on the local network and actual conditions in that area at the time, which differ from the network you are used to at home.

Can the remaining data figure ever be inaccurate?+

There can be a small discrepancy between the figure the device counts itself and the figure on the orders page, since the two do not count in exactly the same way — treat the orders page figure as the primary reference.

Why does a speed-test app give a different number every time?+

Network speed changes constantly with the number of users and conditions at that moment, so a speed-test app result only captures a brief snapshot, not a constant value.

Will speed differ between a big city and a rural area?+

Generally a big city tends to have denser network coverage than a rural area, though this is not an absolute rule — it depends on the actual local network operator in that specific area.

If I top up, does throttled speed return to normal?+

It depends on that plan's own terms — some plans return to normal speed immediately after topping up, others may work differently. Check the plan's page or the top-up category for clarity.

Does heavy use early in the trip affect data left later in the trip?+

Yes, it does, since the data volume bought is one shared pool used across the whole plan period, not automatically divided into a daily allowance. Planning roughly ahead of time helps if you want it to last the whole trip.

Is it normal for a speed test to differ between night and day?+

Yes, it is — the number of other users sharing the same network changes by time of day, so a measured speed can genuinely differ without anything being wrong.

How much can turning off photo sync genuinely help save data?+

It can help a good deal for anyone taking photos often during a trip, since each high-quality photo adds to upload data quickly. Turning it off temporarily and syncing all at once over Wi-Fi noticeably cuts mobile data use.

Why does speed drop in crowded places such as an airport or a concert?+

Because a large number of people are sharing the same network in the same spot at once, temporarily lowering the average speed per person — normal behaviour in any densely crowded area.

本分类常见问题

网速比想象中慢是什么原因?+

常见原因有三个:全速流量额度已经用完(FUP)、你所在的地方网络拥堵(例如高峰时段的车站),或者手机在 5G 覆盖不到的地方用 4G。先查用量,再试着换个位置或手动选网。

FUP 是什么意思?+

FUP 是公平使用政策,也就是每天或每个周期的全速流量上限。超过上限后速度会被降低,但网络不会断。市面上几乎每个「无限」旅行套餐都有这一条;我们的套餐页面会写明门槛和降速后的速度。

无限流量套餐真的无限吗?+

总量上无限,但超过每日门槛后会限速——例如每天 2GB 全速,之后约 512 kbps,直到下一次重置。如果你每天都要看很多视频,与其看「无限」两个字,不如比较各家的每日门槛。

日流量套餐几点重置?+

我们的日流量套餐在目的地当地时间 00:00 重置,不是你家乡的时间,也不是你启用的那个时刻。如果你深夜落地,当天的额度只剩很短的时间就会重置。

怎么查还剩多少流量?+

如果套餐会回报用量,剩余流量会显示在「我的 eSIM」里。数据来自供应商,通常会延迟 15 到 60 分钟。手机自己的计数器是从上次归零开始算的,所以两边很少完全一致。

旅途中怎么省流量?+

趁着有 Wi-Fi 时先下载离线地图和歌单,关掉社交 App 的视频自动播放,停用照片自动备份,并打开系统的流量节省模式。这四招通常能把用量砍掉一半以上。

照片备份会用掉多少流量?+

它通常是后台最耗流量的一项。现在手机拍的照片一张约 3~6MB,4K 视频每分钟约 350MB。旅行期间请把备份设成仅在 Wi-Fi 下进行。

视频通话会用掉多少流量?+

标清视频通话每小时通常是 200~400MB;高清的工作会议每小时可达约 1GB。如果你每天都要开会,请挑每日门槛较高的日流量套餐或无限套餐。

用了几天之后网速为什么变慢?+

最常见的原因是全速流量额度已经用完。带公平使用政策的套餐会在超过既定门槛后降速。请先查用量;如果还没超过,就照网速排查的步骤逐一检查,因为问题可能出在当前连上的网络。

流量掉得特别快,该检查什么?+

先看各个 App 的用量。常见元凶是照片和视频自动备份、App 自动更新,以及社交 App 里自动播放的视频。这三项都能在设置里关掉,通常改动最小、省下的流量最多。

测速结果可以相信到什么程度?+

一次测速只反映那个地点、那个时刻的情况。结果会随着用户多寡、离基站的距离,以及漫游用户被给予的优先级而变动,而且测速本身也会消耗你的流量。跑一次确认连接正常就好,之后以实际使用的感受为准。

不使用 App 的时候它们也会耗流量吗?+

会。许多 App 会在后台同步、下载更新和备份照片,这也是流量比预期消耗得更快的常见原因。请关掉后台刷新、停用移动数据下的照片自动备份,并把 App 更新设成仅在 Wi-Fi 下进行。

为什么晚上比白天慢?+

晚上共用同一个网络的人变多,分到每个用户的容量就变少。这是全世界移动网络的共同现象,不是套餐出了问题。

用热点会比手机直接上网慢吗?+

网络速度是一样的,但要由连上来的设备共用,而且经由 Wi-Fi 转发会增加一点延迟。

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