Yes. Send the request via LINE at https://lin.ee/skDPoNx (@esimonline) or email at esimonline.asia@gmail.com with the email you ordered with, so we can verify it is you before responding.

Data that accounting requirements say must be kept for a period stays in place under that requirement. The rest, with no reason to keep it further, is deleted as requested.

No, not the full card number. Card data is handled by the payment provider you choose. We only see the outcome — whether the transaction succeeded.

Tell us via LINE or email any time. We stop marketing email immediately, without affecting your right to receive or use an eSIM you already bought.

Tell us through the same channel first, so we can put it right. If you remain unhappy, you retain the right to complain to Thailand's personal data protection authority.