在中国大陆上网有什么要注意的？
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常见问题
Do your plans include a built-in VPN?+
No, our plans don't come with a VPN. If you want one as a fallback, arrange and test it yourself before travelling.
If a plan roams on a Chinese domestic network, will apps that normally work elsewhere still work?+
Not necessarily always, since it depends on country-level restrictions and the app's own behaviour. We can't confirm app by app in advance.
Do Hong Kong and Macau count as mainland China for plan coverage?+
Not always bundled together — check the plan's detail page for exactly which areas are listed before buying.
If a service becomes unreachable while I'm in China, can the team unblock it?+
No, not if it's a country-level restriction, since that sits outside our authority and any plan's authority alike. We can help check other technical symptoms instead.
When should I download a VPN?+
Always before you travel, not after you've already arrived in China, since access to certain app stores can be restricted right along with everything else.
How do I check whether my device supports the eSIM I'll use in China?+
Use our device compatibility checker before buying the plan. The actual install menu on the device differs by brand and OS version.