Anything special about internet access in mainland China?
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よくある質問
Do your plans include a built-in VPN?+
No, our plans don't come with a VPN. If you want one as a fallback, arrange and test it yourself before travelling.
If a plan roams on a Chinese domestic network, will apps that normally work elsewhere still work?+
Not necessarily always, since it depends on country-level restrictions and the app's own behaviour. We can't confirm app by app in advance.
Do Hong Kong and Macau count as mainland China for plan coverage?+
Not always bundled together — check the plan's detail page for exactly which areas are listed before buying.
If a service becomes unreachable while I'm in China, can the team unblock it?+
No, not if it's a country-level restriction, since that sits outside our authority and any plan's authority alike. We can help check other technical symptoms instead.
When should I download a VPN?+
Always before you travel, not after you've already arrived in China, since access to certain app stores can be restricted right along with everything else.
How do I check whether my device supports the eSIM I'll use in China?+
Use our device compatibility checker before buying the plan. The actual install menu on the device differs by brand and OS version.
Instagram and TikTok have no web share button, so we open your phone's share sheet or copy the link instead.