配置文件转移 是什么意思
只有在两台设备都支持、而且供应商允许时才能使用。许多旅游方案并不支持,只能重新签发,所以行程中途换手机前要先确认。

| Party involved | What has to be true | How to check |
|---|---|---|

- 1
- 2
- 3
- 4
- 5
- 6
| Point | Transferring the profile | Installing a new profile |
|---|---|---|

常见问题
Does profile transfer work with every plan?+
No. The feature needs support from the source handset, the destination handset, and the provider that issued the profile. Many travel plans do not support it, because the profile is tied to the device it was first installed on. Check your plan's terms before switching, or send us the plan name and we will check.
Can a profile be transferred between different operating systems?+
The transfer features built into operating systems are generally designed to work within the same family, so moving between different systems usually means installing afresh instead. If you are changing platform, plan on the assumption that a new profile will be needed, and check in advance whether the provider will issue one.
If I have already deleted the profile, can it be recovered?+
Generally not on your own. A profile deleted from a device usually cannot be restored, and whether a replacement is issued is the provider's decision: some will under conditions, some will not. If it has happened, gather the purchase email and order reference and contact us as soon as you can so we can take it up under whatever terms apply.
Is an internet connection required during the transfer?+
Yes. The step is not a file copy between two phones; it involves the provider's systems deactivating one profile and activating another. Do it where the Wi-Fi is steady rather than while travelling or in patchy coverage, because a drop partway can leave a state that support has to clear.
Should I change phones before or after buying the plan?+
Where you have the choice, finish the handset change first and then buy and install the plan on the new phone. That order removes the transfer question entirely and gives you time to test the new device at home. If the change has to come afterwards, check the transfer conditions first and do not delete the original profile until the new phone is fully working.