哪些套餐可以打电话和发短信？
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| Line to check | What it means |
|---|---|
| Symptom | Likely cause | What to do |
|---|---|---|
常见问题
Is there a quick way to see whether a plan includes Voice/SMS?+
Check the Voice/SMS line on that plan's page directly. If it states 'Not included' or does not mention it at all, treat it as data-only.
If a plan has no Voice/SMS, how do you receive a bank OTP?+
Keep the main Thai line enabled on the same phone to receive it as normal. Do not rely on a data-only eSIM line for this at all.
Can app-based calling always substitute?+
In almost every case, as long as both sides have internet and the same app. The exception is when a number is genuinely needed for a stranger without the same app to call back.
Is a plan with Voice/SMS always more expensive than a data-only one?+
We do not assert a fixed price relationship, since it varies by supplier and country. Compare actual prices on the plan pages before deciding.
If unsure whether an already-purchased plan includes Voice/SMS, what should be done?+
Revisit the original plan page, or contact the team via LINE or email with the order number so it can be confirmed.
Can a data-only eSIM line be used to dial an emergency number?+
This behaviour depends on the device and each country's own rules, and we do not hold confirmed data covering every case. For anything urgent, use whatever means of getting help you can be certain of at that location instead.