不小心删掉了 eSIM，还能恢复吗？

Usually not, since the file has already been removed from the device's own chip. Contact us with your order number right away.

Your order number, whether the data has expired yet, and the phone model in use. These help us check faster.

It depends on that plan's own supplier terms. Some cases may carry an extra fee, and we'll always tell you before proceeding.

Same as an accidental deletion — contact us with the order number and phone model, and we'll check with the supplier whether reissue is possible.

Generally the profile is tied to the original device and cannot be moved directly. Contact us first to ask whether a new one can be issued for the new phone under that plan's terms.