Buying
Choosing a plan, data size, and when to buy.
| Aspect | Best suited to | What to watch for |
|---|---|---|
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Preguntas frecuentes
How many plans can I buy in one order?+
Generally more than one plan can be bought in a single order, but each plan's QR code is separate — check the confirmation email to make sure you received all of them.
Can I pay in a currency other than Thai baht?+
The methods and currencies supported are shown on the checkout page at the time you pay — go by what the system actually shows during your own transaction.
Can a wrong plan be changed after payment?+
Changing an already-selected plan directly is usually not possible. The most straightforward route is to contact the team to ask about the possibilities in your specific case.
Can the receipt be used to claim expenses through a company?+
The order confirmation email already serves as a basic receipt. If a specific additional format is needed, contact the team to ask whether that can be arranged.
How many days before travel should I buy?+
There is no fixed rule, since validity for most plans starts from actual activation, not the purchase date. Buying a few days ahead simply gives unhurried time to install before travel day.
Can a plan already bought be transferred for a friend to use instead?+
If it has never been activated, passing the QR code on for someone else to install works normally. But once it has been activated on one device, it cannot then be moved to another.
| What to read on the plan page | Why it matters |
|---|---|
Common questions in this section
How much data should I buy?+
Rough per-day figures: maps, chat and email around 300–500MB; add social and photos for roughly 800MB–1.5GB; regular video or video calls 2GB or more. Multiply by your days, then add 20–30% if you will share a hotspot.
When should I buy my eSIM?+
One to three days before departure works well: you keep time to solve any install problem, and a first-connection plan still does not start counting until you arrive.
Can I buy in bulk for a company or tour group?+
Yes. Contact us with quantity, destinations and travel dates. We can deliver QR codes as a batch with a distribution sheet and issue the receipt or tax document your organisation needs.
Can I buy an eSIM for someone else?+
Yes. The thing to watch is that the profile binds to the first device that installs it, so let the actual traveller scan the QR themselves rather than testing it on your own phone, and confirm their device supports eSIM before you buy.
Can one plan cover several countries?+
Regional and global plans cover several countries, but not necessarily every country in the region. Read the country list on the plan page against your route one country at a time, including layover countries if you intend to use data while waiting.
Can I change my plan after buying but before installing?+
There is no swap, but if the profile has never been installed and you are within 14 days of paying, refund the first order yourself from the order page and buy the right plan instead. Once it is installed there is no refund, so deal with it as soon as you realise.
Can I buy several plans at once?+
Yes, and it is common on multi-country trips that no single regional plan covers. Each plan is a separate profile, so you choose which one carries data at any time, and it is worth checking how many profiles your phone model can store.
How do I use a discount code?+
Enter it at checkout before confirming payment; a valid code shows in the total immediately. If the total does not change, the code has expired, has been used, or does not apply to that plan. We cannot apply a discount retrospectively after payment is complete.
Can I buy without creating an account?+
You can buy with just an email address, but an account lets you open your orders, installation details and top-up history at any time, which helps when contacting support or when you cannot find the email abroad. If you buy without one, keep the confirmation email safe.
There is no plan for the country I am visiting+
Check regional or global plans that list that country by name. If none does, we do not currently have coverage, and we will not sell by claiming coverage we cannot confirm.
Will I be charged in the currency shown?+
Prices in other currencies are a display conversion for convenience. The charge is based on the plan's base currency, and your bank may convert again.
Can I buy after I have landed?+
Yes, if you have internet to install with, such as airport Wi-Fi. Buying and installing before you travel is far easier, since it does not depend on Wi-Fi of unknown quality.
Read each answer in full
- How much data should I buy?
- When should I buy my eSIM?
- Can I buy in bulk for a company or tour group?
- Can I buy an eSIM for someone else?
- Can one plan cover several countries?
- Can I change my plan after buying but before installing?
- Can I buy several plans at once?
- How do I use a discount code?
- Can I buy without creating an account?
- There is no plan for the country I am visiting
- Will I be charged in the currency shown?
- Can I buy after I have landed?