We do not publish a fixed minimum, because what makes a request a business one is the paperwork and the administration rather than headcount alone. A team of three that needs documents in the company name and profiles routed through one coordinator can be handled that way. Send the numbers and dates and we will say which shape fits.

It depends on that plan's supplier terms and on whether the validity clock has started. A profile that is neither installed nor counting has better odds than one already running, but we do not promise in advance that every case can be reassigned. Tell us as soon as a cancellation is known, with the order number, rather than waiting until close to departure when the options have narrowed.

Contact us with the order number and the email used at checkout, and tell us the name and details required. We will check whether it is possible in that case. The safer route is to give the document details before ordering, especially for a multi-person order that has to reach finance as one set.

Two ways: LINE at https://lin.ee/skDPoNx and email at esimonline.asia@gmail.com. There is no telephone number for support or for the business desk, and we are not staffed around the clock — the real hours are on the contact page. For business requests with attachments, email is easier to trace later.

Not all of it. The agreement defines which categories you handle and which come to us. Plan-selection and first-line installation questions are usually faster answered by the reseller; anything needing a check with the supplier, such as profile status or an activation failure, should come to us with the order number attached.